.page-faq {
  --faq-panel-2: #0E342B;
  --faq-line-soft: rgba(21, 66, 57, 0.62);
}

/* ---------- 面包屑区 ---------- */
.page-faq .faq-crumb-wrap {
  padding-top: 22px;
}

.page-faq .breadcrumb-current {
  color: var(--gold);
  font-weight: 700;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  padding-top: clamp(30px, 5vw, 60px);
}

.page-faq .faq-hero-grid {
  display: grid;
  gap: clamp(28px, 5vw, 60px);
  grid-template-columns: minmax(0, 1fr);
  align-items: start;
}

.page-faq .faq-hero-copy h1 {
  margin: 0 0 20px;
  color: var(--text);
  font-size: clamp(2.3rem, 6.4vw, 4.4rem);
  line-height: 1.06;
  letter-spacing: -0.02em;
  text-shadow: 0 0 24px rgba(242, 217, 140, 0.24);
}

.page-faq .faq-hero-copy .lede {
  max-width: 56ch;
  margin: 0 0 28px;
  color: var(--muted);
  font-size: clamp(1rem, 1.7vw, 1.08rem);
  line-height: 1.85;
}

.page-faq .faq-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-faq .faq-hero-media {
  margin: 0;
  border: 2px solid var(--line);
  background: linear-gradient(160deg, var(--glow) 0%, var(--panel) 60%, var(--ink) 100%);
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-hero-media img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 10 / 13;
  object-fit: cover;
}

/* ---------- 三步自检 ---------- */
.page-faq .faq-self-check {
  padding-top: var(--step);
}

.page-faq .flow-steps {
  list-style: none;
  margin: clamp(30px, 4vw, 44px) 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
}

.page-faq .flow-step {
  position: relative;
  padding: 26px 22px 24px;
  border: 2px solid var(--line);
  background: var(--panel);
  box-shadow: var(--shadow-hard-sm);
}

.page-faq .flow-num {
  display: block;
  margin-bottom: 14px;
  font-family: var(--font-mono);
  font-size: clamp(2rem, 4.2vw, 2.8rem);
  font-weight: 700;
  line-height: 1;
  letter-spacing: -0.04em;
  color: var(--gold);
}

.page-faq .flow-step h3 {
  margin: 0 0 10px;
  font-size: 1.14rem;
  line-height: 1.45;
  color: var(--text);
}

.page-faq .flow-step p {
  margin: 0;
  color: var(--muted);
  font-size: 0.94rem;
  line-height: 1.78;
}

.page-faq .faq-check-note {
  margin: 26px 0 0;
  color: var(--muted);
  font-size: 0.94rem;
  line-height: 1.8;
}

/* ---------- 问答区 ---------- */
.page-faq .faq-qa {
  padding-top: var(--step);
}

.page-faq .qa-list {
  display: grid;
  gap: 14px;
  margin-top: clamp(28px, 4vw, 40px);
}

.page-faq .disclosure {
  border: 2px solid var(--line);
  background: var(--panel);
  transition: border-color 220ms ease, background-color 220ms ease;
}

.page-faq .disclosure summary {
  position: relative;
  cursor: pointer;
  list-style: none;
  padding: 20px 58px 20px 22px;
  color: var(--text);
  font-size: clamp(1.02rem, 1.7vw, 1.14rem);
  font-weight: 700;
  line-height: 1.55;
  transition: color 200ms ease;
}

.page-faq .disclosure summary::-webkit-details-marker {
  display: none;
}

.page-faq .disclosure summary::marker {
  content: "";
}

.page-faq .disclosure summary::after {
  content: "+";
  position: absolute;
  right: 20px;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: 1.4rem;
  line-height: 1;
  color: var(--gold);
  transition: color 200ms ease;
}

.page-faq .disclosure[open] {
  border-color: var(--cyan);
  background: var(--faq-panel-2);
}

.page-faq .disclosure[open] summary {
  color: var(--gold-hi);
}

.page-faq .disclosure[open] summary::after {
  content: "−";
  color: var(--cyan);
}

.page-faq .disclosure .disclosure-body {
  padding: 20px 22px 26px;
  border-top: 2px solid var(--line);
  border-left: 3px solid var(--cyan);
  animation: faq-reveal 240ms ease-out both;
}

@keyframes faq-reveal {
  from {
    opacity: 0;
    transform: translateY(6px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

.page-faq .qa-index {
  display: inline-block;
  margin-right: 12px;
  padding: 2px 9px;
  border: 2px solid var(--line);
  font-family: var(--font-mono);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  color: var(--cyan);
  vertical-align: 2px;
}

.page-faq .qa-text {
  margin: 0 0 12px;
  color: var(--text);
  font-size: 0.96rem;
  line-height: 1.85;
}

.page-faq .qa-text:last-child {
  margin-bottom: 0;
}

/* ---------- 排查步骤有序列表 ---------- */
.page-faq .step-list {
  list-style: none;
  counter-reset: faq-step;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 13px;
}

.page-faq .step-list li {
  position: relative;
  counter-increment: faq-step;
  padding-left: 44px;
  color: var(--text);
  font-size: 0.95rem;
  line-height: 1.82;
}

.page-faq .step-list li::before {
  content: counter(faq-step, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 1px;
  font-family: var(--font-mono);
  font-size: 0.92rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  color: var(--coral);
}

/* ---------- 检索写法提示 ---------- */
.page-faq .faq-search-hint-list {
  list-style: none;
  margin: 4px 0 14px;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-faq .faq-search-hint-list li {
  border: 2px solid var(--line);
  background: var(--ink);
}

.page-faq .faq-search-hint-list code {
  display: block;
  padding: 8px 14px;
  font-family: var(--font-mono);
  font-size: 0.84rem;
  letter-spacing: 0.02em;
  color: var(--cyan);
}

/* ---------- 卡关配图 ---------- */
.page-faq .faq-mid-media {
  margin: clamp(34px, 5vw, 52px) 0 0;
  border: 2px solid var(--line);
  background: linear-gradient(150deg, var(--glow) 0%, var(--panel) 70%, var(--ink) 100%);
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-mid-media img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}

.page-faq .faq-mid-media .media-caption {
  padding: 12px 16px;
  border-top: 2px solid var(--line);
  font-family: var(--font-mono);
  font-size: 0.78rem;
  letter-spacing: 0.03em;
  color: var(--muted);
}

/* ---------- 转人工准备 ---------- */
.page-faq .faq-contact-prep {
  padding-top: var(--step);
}

.page-faq .prep-list {
  list-style: none;
  margin: clamp(30px, 4vw, 42px) 0 0;
  padding: 0;
  display: grid;
  gap: 18px;
}

.page-faq .prep-item {
  position: relative;
  padding: 24px 22px 24px 84px;
  border: 2px solid var(--line);
  background: var(--panel);
  box-shadow: var(--shadow-hard-sm);
  transition: border-color 220ms ease, transform 220ms ease;
}

.page-faq .prep-item:hover {
  border-color: var(--cyan);
  transform: translateY(-3px);
}

.page-faq .prep-num {
  position: absolute;
  left: 20px;
  top: 22px;
  font-family: var(--font-mono);
  font-size: 1.9rem;
  font-weight: 700;
  line-height: 1;
  letter-spacing: -0.05em;
  color: var(--gold);
}

.page-faq .prep-item h3 {
  margin: 0 0 10px;
  font-size: 1.08rem;
  line-height: 1.5;
  color: var(--text);
}

.page-faq .prep-item p {
  margin: 0;
  color: var(--muted);
  font-size: 0.94rem;
  line-height: 1.8;
}

/* ---------- 渠道面板 ---------- */
.page-faq .faq-channels {
  margin-top: clamp(30px, 4vw, 42px);
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
}

.page-faq .faq-channel {
  padding: 22px;
  border: 2px solid var(--gold);
  background: linear-gradient(150deg, rgba(200, 162, 76, 0.14) 0%, rgba(11, 42, 34, 0.96) 62%);
  box-shadow: var(--shadow-hard-sm);
}

.page-faq .faq-channel-label {
  margin: 0 0 12px;
  font-family: var(--font-mono);
  font-size: 0.78rem;
  letter-spacing: 0.14em;
  color: var(--gold-hi);
}

.page-faq .faq-channel-value {
  margin: 0 0 10px;
  font-family: var(--font-mono);
  font-size: clamp(0.94rem, 2vw, 1.1rem);
  font-weight: 700;
  line-height: 1.5;
  color: var(--text);
  word-break: break-all;
}

.page-faq .faq-channel-note {
  margin: 0;
  color: var(--muted);
  font-size: 0.9rem;
  line-height: 1.78;
}

.page-faq .faq-prep-tail {
  margin: clamp(28px, 4vw, 38px) 0 0;
  padding-top: 20px;
  border-top: 2px solid var(--faq-line-soft);
  color: var(--muted);
  font-size: 0.94rem;
  line-height: 1.85;
}

/* ---------- 行内链接 ---------- */
.page-faq .faq-inline-link {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 2px solid rgba(63, 235, 208, 0.42);
  transition: border-color 200ms ease, color 200ms ease;
}

.page-faq .faq-inline-link:hover,
.page-faq .faq-inline-link:focus-visible {
  color: var(--gold-hi);
  border-bottom-color: var(--gold-hi);
}

/* ---------- 桌面布局 ---------- */
@media (min-width: 760px) {
  .page-faq .flow-steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0;
    border: 2px solid var(--line);
    background: var(--panel);
    box-shadow: var(--shadow-hard-sm);
  }

  .page-faq .flow-step {
    border: 0;
    background: transparent;
    box-shadow: none;
    padding: 30px 26px 28px;
  }

  .page-faq .flow-step + .flow-step {
    border-left: 2px solid var(--line);
  }

  .page-faq .flow-step + .flow-step::before {
    content: "▸";
    position: absolute;
    left: -11px;
    top: 50%;
    transform: translateY(-50%);
    padding: 4px 0;
    background: var(--panel);
    color: var(--cyan);
    font-size: 0.95rem;
    line-height: 1;
  }

  .page-faq .prep-item {
    padding: 26px 26px 26px 96px;
  }

  .page-faq .faq-channels {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 20px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 1.2fr) minmax(280px, 0.8fr);
    gap: clamp(40px, 6vw, 72px);
  }
}

/* ---------- 降低动效偏好 ---------- */
@media (prefers-reduced-motion: reduce) {
  .page-faq .disclosure .disclosure-body {
    animation: none;
  }

  .page-faq .prep-item:hover {
    transform: none;
  }
}